Operations and Volunteer Management • Oversee day-to-day operational matters at Board level • Coordinate and support volunteer management, including: - High-level oversight of volunteer scheduling and roles - Coordinating school holiday schedules, substitutes for playgroups, and cancel services that do not have required volunteers. - Supporting onboarding and training processes. • Ensure smooth internal communication between volunteers and the Board. • Act as a point of escalation for operational challenges, community concerns, and conduct-related issues. • Support and maintain a positive, safe, and well-functioning volunteer culture. • Oversee volunteer recognition and appreciation initiatives. External Relations and Strategy • Provide strategic leadership and long-term direction for the organization. • Represent the organization in relations with: - local government - landlords - key partners and external stakeholders - (helpful to know Dutch → otherwise Dutch-speaking situations can be delegated) • Monitor external risks, opportunities, and developments affecting the organization. - Support alignment between the Board’s strategic goals and operational priorities. • Act as a primary external spokesperson for the Association, when appropriate. • Partnership and Outreach - Add Robbeburg services to all pertinent directories and maintain listings. - Identify and pursue business development, growth opportunities, and partnerships to spread the word about Robbeburg membership. - Collaborate with Marketing role(s) on opportunities to highlight partnerships in social media and marketing communications. - Collaborate with Event role(s) on opportunities to collaborate with partners. - Collaborate with Treasurer on fundraising opportunities.